Apple Store Appointment Booking
Read next: How to get a job working as an Apple Store Genius. Use the Apple Store app to book an Apple appointment Alternatively, you can use the Apple Store app to book an appointment at an Apple Store. To do this, download and launch the Apple Store app and tap 'Stores' in the navigation menu along the bottom of your device.
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- If you don't want to find yourself as angry as this woman next time you go to an Apple Store, you'll want to book an appointment with Apple in advance. Here, we show you how to book an Apple Store appointment with an Apple Genius. If you need help with an Apple product, whether it's broken or you just can't figure out how to do something with it, you can speak to an Apple Genius at the Genius.
Maybe you have a cracked iPhone screen or your MacBook Pro isn’t charging properly. Whatever your issue, there’s an app for that! If you need tech support or repairs for your Apple device, it’s easy to set up a service appointment right from your iPhone.
Sure, you could just grab your busted device and head down to the Apple store. But you’re going to get there, give them your name, and then wait around until an appointment becomes available. Depending on how busy they are, that can take a while—sometimes hours. It’s much more convenient to make an appointment ahead of time. And you can do it right from your iPhone or iPad, or in any web browser.
How to Make a Genius Bar Appointment from Your iPhone or iPad
Assuming your iPhone or iPad still functional (or you’ve got a spare), you can make an Apple Store appointment right from your device.
If you don’t have it already, download the Apple Support app from the App Store.
Launch the app, and tap the “Get Started” button on the Welcome screen.
On the Get Support page, you’ll see a list of all your Apple devices and services.
Note: You can only make an in-person appointment for hardware support. For help setting up products and services, select the option to call or chat with Apple Support, or walk in to your local Apple Store.
Scroll through the list, and select the device you’d like to get help with. Or type your issue into the search bar.
Follow the prompts to select your issue.
Your recommended support option will be shown at the top of the screen. Under the Bring In For Repair banner, tap the “Find Locations Now” button.
In some cases, Apple directs you to call, email, or chat with support first, so you might have to do some digging to find the option to set up a Genius Bar appointment.
If you don’t see the Bring In For Repair menu, it may be hidden. Tap the “See All” link. On the All Support Options screen, tap the “Bring In For Repair” option.
On the following screen, you’ll see a list of nearby Apple Stores where you can make a Genius Bar appointment. The locations closest to you are listed first.
You can also tap the “Map” button at the top of the screen to see nearby Apple Store locations on a map.
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Select the location where you’d like to make an appointment, and then choose a date and time that work for you.
On the Summary page, check the details of your appointment. When you’re satisfied, tap the “Reserve” button at the bottom of the screen.
Before you head to your appointment, be sure to read Apple’s instructions for preparing your device for service. Most importantly, you’ll want to back up your device to avoid losing data.
RELATED:What You Need to Know About iPhone and iPad Backups
How to Make a Genius Bar Appointment from Your Web Browser
If your iPhone or iPad is broken (or you don’t have one) and you can’t use the Apple Support app, don’t worry! You can also set up an appointment online using your Mac or any other device with an Internet connection.
Open your browser and go to the Apple Support website. Type your support issue into the search bar, or click the device or service you need help with.
Click the “Start A Repair Request Today” link.
Click the “Bring In For Repair” button, and then follow the prompts to set up an appointment.
How to Send In Your Device
If you’d rather avoid going to an Apple Store (or you just don’t have one nearby), you can also send in your device for repairs. With this option, Apple will help you arrange shipping to a nearby Apple Repairs Center. Although this option saves you a trip to the Apple Store, keep in mind, repairs may take up to five business days. Just remember to back up and wipe your device before shipping it to Apple.
Image credit: ymgerman/Shutterstock
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This app is only available on the App Store for iOS devices.
Description
Square Appointments has everything you need to run your business from anywhere: online booking that’s easy for you and your customers, a point of sale that tracks customer details, and a secure, fast payments system. It’s all in one place, and for one calendar, it’s free. Get 24/7 online booking, automatic appointment reminders, seamless payment processing, and no-show protection with Square Appointments for iPhone, iPad, and desktop.
FREE FOR INDIVIDUALS
Running your business with Square Appointments is free for individuals. You just pay for processing. If you need more calendars for additional staff, get started with a 30-day free trial.
LET CLIENTS BOOK 24/7
No website? No problem—Square Appointments includes a pre-built booking site, so your customers can book anytime, from anywhere. Easily manage and accept bookings from the app on iPhone or iPad.
SEAMLESSLY CHECK OUT CLIENTS
Every calendar entry has a checkout button, so you can quickly and easily accept payments, sell products, or send invoices all from one app. Let customers have Square save their card on file for even faster checkout.
REDUCE NO-SHOWS
Clients get automated appointment reminders, and you can request prepayment or charge a cancellation fee for online booking.
EASILY MANAGE AN ENTIRE TEAM
Manage your whole team’s calendars from one place, set their access and permissions, and see individual sales and appointment reports at a glance.
GET TO KNOW YOUR CLIENTS
Keep notes on all your clients so you can keep track of their preferences and appointment and sales history.
This is more than just a calendar. Square Appointments is powerful appointment scheduling, a point of sale, and payment processing—all in one place.
Apple Store Appointment Booking Toronto
What’s New
This update includes minor bug fixes and performance improvements.
We update our apps regularly to make sure they’re at 100%, so we suggest turning on automatic updates on devices running Square Appointments.
Thanks for selling with Square. Questions? We’re here to help: square.com/help.
Apple Store Appointment Booking Glasgow
Love it but needs more
I love this app, especially now that it’s free for individual use. I have been using the app for years, I wanna say the same year it came out, same with using the Square readers, and I must say it helps me out with my business SOOOOO much. When my customers started to ask about using their cards I looked into a machine that was portable and I found the Square machine you attach to your phone. And when I found out about the scheduling app too with the same company I was ALL IN! My customers absolutely love it, they love getting their reminders and that they get a confirmation on their appointments too. The only thing i would love for the company to change is the recurring appointment part and add a bi-weekly & a bi-monthly and not just daily / weekly / monthly/ yearly. Plus add a background color change button for customer when booking appointment so the color behind names can help distinguish the weeks length of time between last appointment and next.
Example: when booking appointments the background color behind the name is blue and the name is white. But all the customers you book are the same color, Blue. (Which is one of my favorite colors) but I would like the customers who come in after 3 weeks to be a different color to remind me that they have been out longer than 3 weeks so it can remind me to charge more or if they need a certain service. That would help greatly!
Great tool!
I have really enjoyed using square appointment calendar. It has saved me a lot of time trying to return my clients’ calls. Plus they can schedule at their convenience. And the automatic reminders are wonderful. I gave it a 4 out of 5 stars because of two features it is missing. I have several clients who want their appointments to be the first Monday of every month or the 3rd Wednesday of every month and I have to go in and schedule each one separately. It does not have a recurring feature for that option. Also if a client puts a note in the comment section for the appointment, I am not notified so I don’t know their is a comment there unless I go in and bring up each appointment individually (which I rarely do). I usually just look at my calendar as a whole. It should have an asterisk or something on the appointment indicating the client left a note. Other than that, again I really like this program. I have used others and there servers would go down and then I wouldn’t have access to my calendar. I have been using square for around 5 years and that may of happened once, but it is very rare. Square is very reliable. I sometimes have to remember to refresh the app on my different devices or it can cause some scheduling conflicts of having two people booked at the same time. That has only happened to me a few times though and it fortunately has worked itself out in most of these situations. I don’t know if that is the apps problem or my user error problem.
Love it!
Apple Store Appointment Booking Metrocentre
I operate a very small business that is just me helping clients with different technology needs. I looked at Square Appointments before, but the monthly fee was too big for me to justify it for the size of and amount of business I was doing. When I found out that Square was offering appointments for free for individuals, I jumped on the opportunity. Changed my invoicing from something else to Square and have been using the appointments.
I absolutely love how I can sync my Google Calendar with appointments and can set my hours. This makes it so easy for clients to pick a time to schedule with me. I also really like how Square sends my clients reminders and allows me to easily send the receipts after they pay for services. This makes my job so much easier. Additionally, when I provide remote support, having the ability for them to pay an invoice directly through Square is really great. Yes, there are some processing fees with that, but they are well worth it considering how much easier it makes things for me!
Also, I am really happy that square allows me to select multiple payment methods including options that are not credit. I can easily select cash or check if that is how my clients want to pay. Keep up the good work, Square! This app has made operating my business so much easier and it makes my operations look even more professional!
Information
Requires iOS 9.3 or later. Compatible with iPhone, iPad, and iPod touch.
Supports
Wallet
Get all of your passes, tickets, cards, and more in one place.
Family Sharing
With Family Sharing set up, up to six family members can use this app.